Privacy Policy

1. Information We Collect

We may collect the following information when you contact us or use our website:

• Name
• Phone number
• Email address
• Service address
• Information you submit through our contact forms
• Communications you have with us by phone
• Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data such as financial account details, government identification numbers, or health information.

2. How Information Is Collected

We collect information in the following ways:

• Through contact forms you complete on our website
• Through phone calls you make to us
• Automatically through analytics tracking as you browse our website

3. How We Use Information

We use the information we collect to:

• Respond to your inquiries
• Provide estimates and schedule services
• Offer customer support before, during, and after a project
• Improve the performance and usability of our website

4. Data Sharing

We do not sell your personal information. We share information only with the service providers necessary to operate our business, including Webflow, which hosts our website, GoHighLevel, which supports our customer communication and scheduling, and Google Analytics, which provides website usage insights. These providers are required to safeguard your information and use it only for the purposes of providing their services to us.

5. Cookies & Analytics

Our website uses Google Analytics to understand how visitors interact with our pages, which helps us improve the website. This service uses cookies to collect standard usage information. We use cookies only for essential website functions and for analytics purposes. We do not use cookies for advertising or cross-site remarketing.

6. Data Security

We take reasonable measures to protect the information we collect against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, to provide our services, or to comply with applicable legal obligations. When information is no longer needed, we take steps to securely dispose of it.

8. Your Privacy Rights

We respect your interest in controlling your personal information. Subject to applicable law, you may request to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information, where legally permitted

To make a request, please contact us using the information below. The State of Michigan does not currently have a comprehensive consumer data privacy law in effect, so these rights are offered as a matter of our own practice rather than under a state privacy statute. Michigan lawmakers have introduced a proposed Personal Data Privacy Act, but it has not been enacted; if a comprehensive privacy law takes effect in Michigan in the future, we will update this policy and honor any rights that apply to us at that time.

9. Third-Party Links

Our website may contain links to third-party websites that we do not own or control. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:
Metro Interiors and More
Email: metrointeriorsandmore@gmail.com
Phone: (313) 208-3521